Shipping Policy

At Pets Farm & Co., we offer free shipping for all orders within the United States. Below are the details of our shipping options:

1. Shipping Locations:

  • We offer shipping to addresses within the United States Only As of now.
  • Products may be shipped from warehouses in China and the USA, depending on availability and the customer’s location.

3. Shipping Time:

  • Total time 8-11 Days (Processing + Transit)

4. Shipping Methods:

  • We utilize reliable shipping carriers to ensure safe and timely delivery of your orders.
  • Tracking information will be provided once the order has been shipped, allowing you to monitor the status of your delivery.

5. Shipping Costs:

  • Shipping costs are calculated based on the weight of the products, the shipping destination, and the selected shipping method.
  • Customers may view the shipping costs at checkout before completing their purchase.

6. Order Tracking:

  • Customers will receive a tracking number via email once the order has been shipped.
  • You can track your order using the provided tracking number on our website or the carrier’s website.

7. Customs and Import Taxes:

  • Customers are responsible for any customs duties, taxes, or fees that may apply to international shipments.
  • Please be aware of your country’s import regulations and fees before placing an order.

8. Shipping Updates:

  • In the event of any delays or issues with your shipment, our customer support team is available to assist you.
  • Feel free to contact us at contact us page for any shipping-related inquiries.

By placing an order with Pets Farm & Co Shop, you agree to the terms outlined in our shipping policy. We are committed to ensuring a seamless shipping experience for our customers and appreciate your understanding and support.

Contact Us

  • Company Name: Pets Farm LLC
  • Website Name: Pets Farm & Co
  • Address: 210 W 7th St, Wilmington, DE 19801, USA
  • Email: support@petsfarmco.com
  • Phone: +1 (888) 576-0653
  • Business Hour: Mon - Sun: 9am - 5pm (EST)
  • Response Time: With in 10 Minutes

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