Returns and Refunds Policy

At Pets Farm & Co., your satisfaction is our top priority. We accept returns and exchanges for both defective and non-defective products under the conditions outlined below.

Returns:
Customers can request a defective products only for return within 15 days of receiving their purchase.

To initiate a return, customers should note that contact our customer support team at support@petsfarmco.com to obtain a return authorization. The returned item must be unused, in its original packaging, and in resalable condition. Customers are kindly asked to cover the return shipping charges.

Refunds:
Upon receiving and inspecting the returned item, customers will receive a refund in 28 days for the item’s cost, minus the original shipping charges. A restocking fee may be applied to cover handling and processing costs associated with the return.

Exchanges:
Exchanges for a different size, color, or style may be accommodated based on product availability. Customers requesting an exchange will be guided through the process, with return shipping charges to be covered by the customer.

Efficient Returns Process:
Our returns process is structured to be customer-friendly while ensuring the sustainability of our business operations. We appreciate your understanding and cooperation in adhering to our returns policy guidelines. The Returns Policy at Sweat Style Shop is crafted to create a positive experience for both customers and our business. We are committed to providing quality products and exceptional customer service, and we value your trust in us.

By shopping at Pets Farm & Co, customers agree to the terms outlined in our Returns Policy. We strive to make your shopping experience with us as smooth and enjoyable as possible. Thank you for choosing Pets Farm & Co.

    Contact Us

    • Company Name: Pets Farm LLC
    • Website Name: Pets Farm & Co
    • Address: 210 W 7th St, Wilmington, DE 19801, USA
    • Email: support@petsfarmco.com
    • Phone: +1 (888) 576-0653
    • Business Hour: Mon - Sun: 9am - 5pm (EST)
    • Response Time: With in 10 Minutes

    Social Media